✦ FREE SHIPPING ON ORDERS OVER $150 ✦✦ NEXT-GEN APPAREL DROPS WEEKLY ✦✦ USE CODE VIBE20 FOR 20% OFF ✦✦ FREE SHIPPING ON ORDERS OVER $150 ✦✦ NEXT-GEN APPAREL DROPS WEEKLY ✦✦ USE CODE VIBE20 FOR 20% OFF ✦✦ FREE SHIPPING ON ORDERS OVER $150 ✦✦ NEXT-GEN APPAREL DROPS WEEKLY ✦✦ USE CODE VIBE20 FOR 20% OFF ✦✦ FREE SHIPPING ON ORDERS OVER $150 ✦✦ NEXT-GEN APPAREL DROPS WEEKLY ✦✦ USE CODE VIBE20 FOR 20% OFF ✦
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Help & Assistance

Support Center

Need help with your order, styling, or exchange? We don't use slow web-chats or forms. Connect directly with our team on your favorite social platforms for instant 1-on-1 assistance.

WhatsApp Support

Our fastest channel. Chat directly with a support agent. Ideal for quick updates, sizing guides, or shipping changes.

Response: Under 15 Mins

Instagram Direct

Drop us a DM! Feel free to send us screenshots of your styling outfits, questions, or product queries.

Response: Checked Hourly

Facebook Messenger

Reach out to our official brand page on Facebook. We process custom orders and catalog resolutions.

Response: Checked Daily

Formal Business & Email Support

For order cancellations, bulk partnership requests, complex refunds, or formal inquiries, email our support inbox: support@vibecart.co

How to get help with your order

1

Locate Order ID

Find your Order reference number (e.g. #VC-1029) sent via SMS or confirmation email.

2

Choose a Channel

Click WhatsApp for immediate delivery changes, or email us for payment issues.

3

Instant Resolution

Our support staff is active from 10 AM to 10 PM. We will handle returns/exchanges immediately.

No web chat widget installed. Safe & direct messaging only.